Jordanne was married last year, and like any bride, she wanted everything to be perfect. So when her flower bouquet allegedly never arrived, she immediately demanded her money returned from the business.
Jordanne McLaughlin had ordered a £100 bouquet of fake flowers from decor company Forever To Hold last year, but claimed the flowers never arrived. She contacted the co-owner Sarah Weatherill, 34, who runs the business with mother-in-law Lisa Husband, 46, asking for her money back – despite them having proof of postage.
After five months of dispute Sarah refunded the money to Jordanne, Port Glasgow, Scotland, who immediately blocked the florists from contacting her again.
Sarah and her mother-in-law thought no more about the incident until Sarah came across Jordanne’s Facebook profile again on March 10 – and was astonished to see pictures of her clutching the bouquet on her wedding day.
‘To us £100 is a lot of money. But we refunded her because we wanted to keep our customer service reputation.
The dichotomy of this story is amazing. On one hand, we have Jordanne, who is obviously a despicable, disgusting scammer, and on the other we have Weatherill and Husband, who accommodated the scammer in order to maintain their terrific reputation. One party needs to be rewarded handsomely, and one party needs to be publicly shunned.