Feel-Good Friday

Meet Hagen, a young boy from California who accidentally left his Buzz Lightyear on his plane. No onee noticed the superhero was missing, until a Southwest Airlines employee jumped into action.

When duty calls, Buzz Lightyear is honor-bound to answer. At least that’s what one mom told her distraught toddler when he accidentally left his Buzz action figure behind on an airplane in the flurry of an unexpected, last-minute trip.

While the senior members of the Davis family didn’t expect to see Buzz again, the plucky astronaut made the return trip home in style—thanks to outstanding efforts by the Southwest airlines ground crew at Clinton National Airport Little Rock, Arkansas.

Along with a brightly decorated box highlighted with a string of memorable Toy Story quotes, Hamm tucked a series of adventure photos he’d taken of Buzz at different airport locales inside, along with a handwritten note that read:

“To Commander Hagen. I am very excited to return to you upon completing my mission. I was able to explore the airport and spaceport in Little Rock, Arkansas while I was away, and I have included photos of my adventure. My journey has taught me a lot but I am so thankful to return to my buddy.”

None of these people had to do this, and it’s always amazing when people go the extra mile.

8 thoughts on “Feel-Good Friday

  1. Great story. Back before TSA, when I flew domestic, SWA was my favorite airline. The staff were great, and I caught had a lot of laughs when they did the safety drill (which, on other airlines was very boring and most passengers slept through). I’ll never forget the line one lady said about the floatation devices under our seats: “In the event of a water landing, please use the floatation devices under your seats. Simply inflate them and start paddling to shore.”


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